Database of one Exchange server are not able to view their mail items in their mailbox – only calendar items are visible.

Team,

All user from one particular Database of Exchange server 2007 are not able to view their mail items in their mailbox – only calendar items are visible.

Users are able to view their mail items on Blackberry devices but not on Outlook or OWA.

Steps taken till now:

1.       Moved two mailboxes to this DB and found that the same issue was replicated on these two mailboxes as well.
2.       Moved one of the two mailboxes out of the affected DB to a DB on a different server but the issue was not resolved
3.       Moved a few customer mailboxes off the affected DB to a DB on a different server but the issue persists – mail items previous to moving the mailbox are not visible, though new mail items are visible and mail flow is working as of now.

Regards, Pradeep Sharma