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problem with exchange 2007 SP3 and mac mail app loading mails

October 29, 2014, 7:31 am
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Hi, 

since a few days i am having a problem with mac's (using either the included mail app or outlooc 2011 for mac) syncing mails with my exchange server. both, mail and outlook) connect successfully to my excahnge 2007 sp3 rollup 14 server, but when they start syncing mail they dont load any mails or only load the headers and keep saying loading (of body) 

when i open the https://server/EWS/Exchange.asmx on the browser it asks for the user/pwd and lets me open the xml once, the next time it crashes. 

in the eventlog i am getting the error that: a process for app-pool MSExchangeServicesAppPool couldnt respond to a ping. the event id is 5010. 

all my microsoft outlook accounts, outlook web acces and the mail on mobile devices (iphone and android) work fine. 

does anyone have an idea what could be the issue for this strange behavior? 

thanks, 

chris
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Search-MailboxAuditLog NOT WORKING in EXCHANGE2013

October 15, 2014, 11:25 am
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Hello! Please help me to solve the problem with Search-MailboxAuditLog and Search-AdminAuditLog (in ECP).I have test environment with EXCHANGE_2013_CU6_RUSSIAN (all exch roles on it) and want to check audit before production use.I was surprised that audit no working, i do that:

1) Enable and check audit for Test mailbox

2) Add Delete Actions to Owner of mailbox (in my case - Test) for fast checking

3) Login to Outlook under Test and delete 1 item, after thatcheck folder statistic for Test mailbox

4) Return to Outlook and delete one more item and see statistic again (for sure)

5) As we can see something write to audit folder, it's good, BUT:<o:p></o:p>Resume:Search-MailboxAuditLog - NO RESULT, with any parameters

Another problem -> Search-AdminAuditLog - HAVE RESULT, but from ECP i don't see it.

My TEST DB have healthy status of indexes, no problem with system mailbox but i have russian exchange. Maybe trouble in different language (not English) wrong parse logs or something else? I really need audit reports in production, it's very serious question, please help!!!

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Exchange DAG and Firewall

October 14, 2014, 6:34 am
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Hopefully this is an easy question.  Thanks for taking the time to look.

At our firewall, we currently route our inbound SMTP traffic to a SPAM appliance. The appliance is being retired and we are moving to cloud based services.

My question is this: We do not have a CAS ARRAY (load balancer) basically two exchange servers in a DAG both servers housing identical roles. At the Firewall level, if I currently have the inbound SMTP pointed to the appliance, once the appliance is removed, do I point to the DAG IP or both Exchange Servers IP's?

Thanks again.

CM

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Exchange 2013 Receive Connectors

October 30, 2014, 7:31 am
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Hi all, 

All of our receive connectors only have their respective local server name. Are you supposed to have your FQDN on your receive connectors in Exchange 2013? I've seen that some people say that you don't need it versus some people say that you should set it.

Thanks!

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Exchange server 2013 all users are facing password issue in outlook

October 30, 2014, 6:26 am
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Hi ,

All users are facing issue with outlook , its asking password again and again, I have checked all exchange server & found One exchange server certificate is showing “certificate revocation failed”. So I have renew the certificate and installed.

After that old and new both are showing valid… But issue is till same “ all exchange users are facing outlook password issue.

 Can anyone help me on this  

Note : I have already cleared the vault password, try to reset password & reconfigure outlook profile for few users ..

Thanks,

Dilip Tiwary

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Personal e-mails being delivered to public folders

October 31, 2014, 7:51 am
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We have had several instances of personal emails that have been exchanged between users showing up inside of our public folder structure. One of the emails was between administrators so it was fairly personal. Is there anything that I can look at for mail flow into public folders?

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Mail stuck in "Mailbox Database ..." queue

October 31, 2014, 11:49 am
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Hi guys

In our organization we have an Exchange Server 2013 CU6 with both server roles CAS and Mailbox installed (absolutely fresh deployment). Users from AD have successfully been assigned mailboxes. The authoritative domain of the server is set correctly to our local domain. The DNS MX record to the Exchange-host exists and works well (tested with nslookup and setting q=MX). For testing purposes all the receive connectors allow connections from anonymous users.

I've tried to send an SMTP mail via telnet connecting to CAS via port 25. The connection is established and the sender and receiver are accepted by the server but when I submit the message (line containing only a single a full stop) I get the error:

451 4.7.0 Temporary server error. Please try again later. PRX2

I have sent the same massage to the Transport Service on the Mailbox Server via port 2525 and the message was accepted, but it was not delivered to the mailbox of the recipient. Instead it just got stuck in a queue named "Mailbox Database ...". Its status is "Ready".

I have restarted all possible services and rebooted the system but that did not help. Do you have any idea what could be the matter? Thank you!

Cheers Dimitri


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Public Folder Assistant Forwarding

October 31, 2014, 10:38 pm
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We recently migrated from Exchange 2007 to Exchange 2013. Since migrating the forwarding rule created using the Folder Assistant are not working. The issue only seems to be with the Leave Message Intact option. The other two options forward messages just fine. I'm at CU6.  Does anyone have a solution for this issue?
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Create Transport rule for restrict message size and send a rejected message CC: to Administrator

November 1, 2014, 10:28 pm
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I want to create a Exchange Transport rule for message size restriction (10 MB) when message size is exceed to 10 MB it rejected by the Exchange server and also rejected message CC: to Administrator. I also create it but unable to configure rejected message CC: to Administrator. Thanks.

Babu

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FIXED - Exchange 2013 - Can I Recreate Default Frontend Receive Connector SAFELY?

November 2, 2014, 1:40 am
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Hi

I'm need of some urgent assistance please.

I had a fully functional Exchange 2013 server and decided to create a receive connector for a photocopier/scanner to included its static IP  port number 25.

I accidentally chose Hub Transport role and not FrontEndTransport role which appears to have messed up port 25 connectivity on mail coming in from the internet. When I stopped and restarted the Transport Service within services.msc I then got this error.

Source: MSExchangeTransport
Event ID: 1036
Task Category: SmtpReceive
Level: Error

Description: Inbound direct trust authentication failed for certificate %1. The source IP address of the server that tried to authenticate to Microsoft Exchange is [%2]. Make sure EdgeSync is running properly.

I proceeded to delete the offending Receive connector for the scanner/photocopier and restart the server,  the transport service started ok this time but still I cant receive mail from the outside world.

My question: Can I delete the automatically created default Frontend "servername" connector which contains the proper settings then recreate it again with the same settings and NOT harm/delete all the users emails or the mailstore or anything bad for that matter?

I have the details on how to create the connector but just wanted to check that's its ok to remove it and re-add it again now that everything was setup and running fine. I'm hoping the recreated Connector will fix what I broke.

Appears what I have done has broken my connectivity to telnet to port 25 to the exchange server from the outside world although oddly I can telnet to the server from a command prompt on the exchange server (telnet "servername" 25) and getpresented with the exchange server responding. The tickbox for anonymous is ticked already. Port 25 already is forwarded from the firewall to the exchange server and was working fine till I made the error.

Any help is greatly appreciated. Thankyou.




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Exchange 2013 - Anti-Spam Agents, Malware Agents

November 2, 2014, 5:19 pm
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Hey Guys

quick question when installing the Anti-Spam agents and the Malware Agent, do I need to do the install for each mailbox sever? or just one mailbox server? I don't remember having to run the install-antispamagents.ps1 on each server for Exchange 2010.

3x Mailbox, CAS servers for Exchange 2013.

Thanks,

Robert

Robert


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Exch 2013- Spam -where does mail go?

November 3, 2014, 4:25 am
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If Antispam is enabled in Exchange 2013, where does the Spam go?
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Exchange 2013 - Mail left at ISP-how to retrieve

November 2, 2014, 3:48 pm
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Using Exchange Server 2013 for about 2 months with both roles on one server.  Anti-spam is disabled and we have no other spam filters presently. We have the default connectors for Sending and Receiving via MX records. Our ISP (Time Warner) host our email. We began to notice some emails had not been received for a couple of our 10 users, so we logged into the web interface for the mail box of just one of our users to check if anything was in the Inbox. Sure enough, there were actually several emails over that 2-month period that the user never received. We have not checked other users yet but suspect that they have emails left there too.

1. It seems that if our Exchange Server doe snot Receive the emails, they remain at the ISP. How to we determine why this happened? What should we check in our configuration, etc. 

2. How do we retrieve the mail now setting at the ISP in the user's Inbox? We use Outlook 2013/2010 as email client for users.

Thanks!


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Pulling email addresses from a mailbox

November 3, 2014, 1:04 pm
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I have a request from a client to extract email addresses only from all senders to a marketing mailbox. the purpose is to use just the addresses and create a marketing distribution list. The mailbox has been in use for over a year and has thousands of emails from different sender's. Would anyone have a trick to query the box and get a list of just sender's addresses from the inbox?
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The users that had calendar syncing difficulties

November 3, 2014, 9:02 pm
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Hello team,

Please suggest in which areas I have too look on exchange logs we have few users are complaining..... Desyncbetween their outlook and their iOS devices...

re-toggle calendar sync on their iOS device issue get fixed ..But want to know which logs i have to follow to find out the Root cause

Exchange 2013...

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The store ID provided isn't an ID of an Item.

November 4, 2014, 4:05 am
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One of our user is getting the below error while opening his mailbox. I have tried OWA and outlook but all same.

Moved the mailbox to different server but same error. tried disconnecting and reconnecting but no use. Tried the mailbox repair but same result. Can any body help?

Error

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Savin MFP won't send scans to email

November 4, 2014, 7:10 am
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We're unable to send scans to email. We have a Savin MP C3502 multi-function printer and an Office 365 subscription.  Please let me know if more information is required in order to assist in resolving this issue.  Thanks!
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Custom email address policy for external relay accepted domain

November 4, 2014, 10:30 pm
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Hi there,

In my case, I have coexistence mail system between Exchange Server and Lotus Domino, our internal domain is different with the SMTP address, so that I created an accepted domain as my Lotus SMTP as an External Relay domain type. Now, I want to create email address policy with this SMTP address but I couldn't see the domain added on accepted domain drop down menu and  I got error :The SMTP address template 'SMTP:%g"_"%s@hypermart.co.id' is invalid because it references a domain that isn't configured as an accepted domain for your organization

Is it impossible to create email address policy with External Relay accepted domain?

Please advice

Regards,

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Undeliverable Emails Outlook

November 5, 2014, 8:18 am
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This is my situation currently a user of mine is having an issue with sending emails to certain email addresses but not others. I will lay out what the situation is then provide the errors I am getting.

My client has their email hosted with Rackspace, but they want it moved to their Exchange 2010 server on SBS 2011. To do this I created a pop connector for them in SBS2011 to POP the email over temporarily while I move other users from their Rackspace to Exchange. 

My client receives emails with no problem, but she is having issues sending to certain email addresses and she uses Outlook 2013. We will say my clients email address is ksmith@zzz.com. It seems to be that when she sends emails to zzz.com domain for emails that haven't been switched to exchange she gets an NDR from the Exchange Server. Below is the report it gives. Basically what happens every time she sends and email to anyone she has setting in Outlook that Bccs this email address in salesnexus@zzz.com.  I have tried sending emails through OWA and Outlook and get the same NDR for the salesnexus@zzz.com. What I am trying to figure out if this is an issue with Rackspace or something with exchange.

Delivery has failed to these recipients or groups:

salesnexus@zzz.com (salesnexus@zzz.com) The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: SMARTSERVER.zzz.local

salesnexus@zzz.com #550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

Original message headers:

Received: from SMARTSERVER.zzz.local ([fe80::7969:1feb:b407:d668]) by
 SMARTSERVER.zzz.local ([fe80::7969:1feb:b407:d668%16]) with mapi id
 14.01.0438.000; Tue, 4 Nov 2014 11:17:42 -0600
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Kayla Smith <KHall@zzz.com>
To: Aliah Person <APerson@yyy.org>
Subject: RE: ARC GLs and Worksheet
Thread-Topic: ARC GLs and Worksheet
Thread-Index: Ac/4RbuKfbFvb38uQO6250Pu0w9LhQACTREQAAAzsaAAAOZToA==
Date: Tue, 4 Nov 2014 11:17:40 -0600
Message-ID: <712CB734F083BD47B560A32737557A4BB85987F4@SMARTSERVER.sss.local>
References: <99DCB19E90E72C4FBE2348D2E1FC633F1AB1FC@ARCServer2.ARC.local>
<712CB734F083BD47B560A32737557A4BB8598724@SMARTSERVER.sss.local>
<99DCB19E90E72C4FBE2348D2E1FC633F1AB2A7@ARCServer2.ARC.local>
In-Reply-To: <99DCB19E90E72C4FBE2348D2E1FC633F1AB2A7@ARCServer2.ARC.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <712CB734F083BD47B560A32737557A4BB85987F4@SMARTSERVER.sss.local>
MIME-Version: 1.0
X-Originating-IP: [10.1.10.185]

Matthew Brichetto

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Recipient verification / matching for email contacts

November 5, 2014, 10:44 am
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Hi everyone!

I'm facing a small annoying issue with Exchange that I'm hoping someone could have experience with... been looking all over for any hints with no luck so far.

We have a simple, single server Exchange 2010 deployment. Some time ago we federated with a partner company that has their own Exchange 2010 deployment for calendar sharing. To be able to have all our contacts on both ends, we are also using a small script that will queries for mailbox enabled users on both domains and creates corresponding email contact objects on the other side copying their name/email/etc. attributes. This is all working perfectly so far, we can see each others calendar and our address lists have our local users + contacts for the users on the remote domain.

Now, I noticed a small problem on Outlook 2013: when you send an email to a mail contact corresponding to a user on the remote domain, it will be detected correctly on the client and contact card will show you all attributes on that contact (Outlook shows display name underlined, same as it does with local users). BUT whenever those users reply or send new emails to you, they will show as pure external addresses (Outlook shows "display name <full email address>"). Contact card in that case doesn't show the corresponding additional attributes for the contact that exists with that email address assigned.

It seems as if Exchange is not matching the email address to the contact. Or it might be an Outlook thing too... not 100% sure. I read something about recipient verification that sounds related, but not exactly.

This article is the closets that I found: http://exchangeserverpro.com/resolving-anonymous-mail-gal-exchange-server-2010/, but this refers to using a separate receive conector for a particular device/IP, and what I need is really something that needs to be domain name based. Plus, although we have all their mailbox users created as contacts, there are other systems we share that generate emails coming from their domain that we will not have created as contacts on our AD...

So ideally I'm looking for a way to have inbound email from external domains go through recipient verification/detection to be matched with an AD contact that has that email address assigned, if present.

Any help is much appreciated!

Thanks,


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